Awareness Building Brochures/Leaflets
Key Points of Labor Consultation Explained
“Key Points of Labor Consultation Explained” is a compilation of legal provisions regarding matters including labor contracts and labor conditions as well as the basic legal knowledge that all employees, employers, and residents of the Osaka Prefecture should learn.
Please use it as a reference in your working life.
However, when labor problems actually arise, it is likely that things do not proceed as you hope
due to your relationship with the person you are having problems with and intertwined circumstances.
In such cases, if you seek advice for your individual situation, please consult us by phone or in person as we need to correctly understand the facts and your situation in detail.
Key Points of Labor Consultation Explained
Awareness Building Brochures, Leaflets, and Other Useful Information for All Employees and Employers
“My employer does not pay my salary.” “I was told to quit out of the blue.” “My employer changed the labor conditions without notice.” “We need to address workplace harassment.”
In order to help prevent and solve various workplace troubles such as these, the Labor Consultation Center issues a variety of brochures.
These brochures can be downloaded. Please make use of them.
Awareness Building Brochures, Leaflets
About Workplace Harassment
About Workplace Harassment
“In regard to workplace harassment, “sexual harassment,” “power harassment,” and “harassment related to matters including pregnancy, childbirth, childcare leave, and family-care leave” are defined by the law as follows.
“Sexual harassment” is defined as a situation in which workers are put at a disadvantage in their working conditions due to their responses to the language or behavior of a sexual nature in the workplace, or a situation in which the working environment of workers is harmed by the language or behavior of a sexual nature.
“Power Harassment,” on the other hand, is defined as acts that meet all of the three following criteria:
(1) language or behavior delivered from a position of power, which (2) exceeds the necessary and reasonable scope of work duties, and is (3) detrimental to the working environment of workers.
Incidentally, appropriate instructions and guidance conducted within necessary and reasonable scope of work duties are not considered power harassment.
Lastly, “Harassment related to matters including pregnancy, childbirth, childcare leave, and family-care leave” is defined as a situation in which the working environment of female workers who have become pregnant or given birth, or male/female workers who have applied for or taken childcare leave or other leaves of absence, is harmed by the language or behavior (related to pregnancy, childbirth, use of childcare leave, etc.) from managers or colleagues in the workplace.
Acts are considered harassment if there is a causal connection between the harassing behavior and the condition of pregnancy, the use of childcare leave, or other leaves of absence.”
Awareness Building Brochures, Leaflets, and Other Information Related to Harassment
About Customer Harassment
Customer harassment is considered to be a situation in which the working environment of the employees is harmed due to extreme nuisance behaviors (physical abuse, threats, extremely abusive language, excessive demands, etc.) from customers and clients.The “Power Harassment Guideline” set by the Ministry of Health, Labour and Welfare states that “It is desirable for business owners to take initiatives out of consideration for employment management by establishing a consultation system, taking action to care for the victims, as well as creating manuals and implementing trainings to prevent harassment in order to protect the working environment of their employees from being harmed by power harassment or extreme nuisance behaviors from the employees employed by other business owners, such as clients, or business owners themselves.
Customer harassment is categorized into two: cases where demands from customers or other persons or entities lack appropriateness, and cases where methods and manners taken to realize demands are made with socially inappropriate language and behavior.
The guideline requires employers to address unjust demands and complaints that fall into these categories systematically and secure the safety of the employees.
Information on Dispatch of Instructors(Free Dispatch of Instructors for Basic Labor Law/Issue Seminars)
With over 10,000 labor consultations each year, Osaka Prefecture Labor Environment Division (Labor Consultation Center) sends instructors (labor counselors) for free to trainings on labor law and labor issues held by labor unions and small and medium-sized enterprises, so that all workers can work with peace of mind and all employers can manage their workplaces appropriately. Please do not hesitate to make use of this service.
| Target | 1) Labor unions, 2) Small and medium-sized enterprises, 3) Employers’ associations, business communities, trade groups, etc., 4) High schools, universities, vocational schools, etc. (e.g. for teachers), 5) Other institutions whose business objectives are considered appropriate to hold such trainings. *Please inquire to find out if your institution is eligible or not. |
| Basic items covered in the training | 1) Overview of the basic labor law and other information concerning the labor contract and working conditions as well as matters to keep in mind in preventing troubles among employees and the employer 2) Overview of the basic labor law and other information concerning the labor union and collective labor-management relationship as well as matters to keep in mind in preventing troubles among employees and the employer 3) Basic understanding concerning the prevention of sexual, power, and other harassment issues in workplaces as well as matters to keep in mind about labor-management relations. Please inquire for details. |
| Application/Contact | Contact Osaka Prefecture Labor Environment Division (Labor Consultation Center). When inquiring by fax, please state your contact information. Phone 06-6946-2610 Fax 06-6946-2635 Email rodokankyo-g06@gbox.pref.osaka.lg.jp |